ITZEL PALOMA GALINDO CONTRERAS
Vancouver, BC | palomagalcon@gmail.com

Experienced logistics position with import/export planning experience for the last 7 years. Proficient in increasing organizational effectiveness delivered with long-term bottom-line client satisfaction obtained with the minimization of complaints and the enhancement of repeat business with out-of-the-box ideas on how to achieve it. Described as having a lot of structure and as being a good plan-ahead kind of team player.

Skills:

Import Management
Documentation
Customer Support
Adaptability
Freight Forwarding
International Shipping
Inbound Cargo Logistics
Teamwork
Leadership

Achievements:

Improved on-time delivery by 25% and reduced customer complaints by 40% within six months.
Resolved overdue payments and established a credit system, ensuring 100% invoice settlement and boosting sales.
Collected over 95% of overdue payments, enhancing overall operations and accounts management.
Negotiated a 50% profit share, securing market share and increasing sales by 65%.

Work History:

Team Leader Forwarding | Euromex Logistica Intl | 01/2023 – 09/2023
Logistics Coordinator | Dulces De La Rosa | 09/2022 – 12/2022
Export Coordinator | Alen Del Norte-USA | 05/2022 – 08/2022
Import Traffic Analyst | Seagate-Foxconn PCE Paragon | 09/2016 – 03/2019
Export Executive | Gamas Group | 02/2016 – 09/2016

Education:

Master of Business Administration | University Canada West (12/2024)
Diploma in International Trade | ITESO University Jesuit of Guadalajara (09/2018 - 02/2019)
Bachelor of International Business | University of Guadalajara (08/2012 – 12/2015)

Technology:

SAP Project Manager | Fxpert | Magaya | Cargo Wise | Microsoft Suite | CorelDraw | Illustrator | Quickbooks

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  University Canada West

  Vancouver, British Columbia, Canada