The main goal of this project is to build a custom software suite for services that is highly automated and extensible, with ease of integration with 3rd party tools, built in marketing tools, and built in automation tools. This software suite should be tailored to the needs of ABC Academy of Music.

Agile methodology will be used, coordinating with commonly used tools. (for example: Slack, Miro for Story mapping, Github, Jira, AWS)

As the project is large, individuals or teams will be sorted into manageable component sizes that align to individual curricular requirements for your institution for best project outcomes.

WORKING WITH A BACK-END AND UX/UI TEAMS, the front end dev team will implement over top of the Phase II part of the project, which is focused on basic CRM functions and Client-User type interactions.

The tasks that learners need to complete to achieve the project goal include:

- Writing part or all of a custom software package/architecture that is tailored to the needs of ABC Academy of Music. 

- A Java back-end with server side templating + htmx or MEAN stack is being considered

- Developing an automated software suite that is highly extensible and integrates easily with 3rd party tools (APIs).

- Building in marketing tools and automation tools

- Testing the software suite and making improvements based on user feedback.

- Documenting the software suite and providing user guides.

- Major modules in the software will include:

• SaaS framework for future deployment (including account administration, billing administration)
• Client Database
• Staff database
• Omnichannel chat (SMS, Facebook/Social, other digital communication platforms)
• Invitation-based onboarding (Clients, staff)
• Service builder
• P.A.T (Process Automation Tool) which includes GUI to build actions across the whole platform using conditionals, timing, etc.
• Permissions and Settings regulation
• 3rd Party / API integration settings/area

...a full list of features is available in attached documentation, which is still in draft at this time, pending collaboration on timings with educational instututions.

As the lead on this project I have extensive experience working with students and emerging professionals, and clarity of thought and purpose that will help students understand macro and micro outcome goals. I have experience with setting a focused and results-oriented tone while remaining professional, supportive, and friendly. 

Through regular meetings and clear communication our shared goal will be to advance to a viable MVP as quickly as possible for thorough testing and quality control. 

Ideally this will also provide the opportunity to do some work on bug-fixes to give a real-world view of what happens with custom software once it is being used.