HR Best Practices Guide(s) for use by Food Trucks across Canada

Closed
Food Trucks Association of Canada
Floradale, Ontario, Canada
Jana Ray
COO | Executive Director | VP Strategy
(24)
4
Project
Academic experience
120 hours per learner
Learner
Anywhere
Intermediate level

Project scope

Categories
Training & development Workplace culture Employee retention Workplace health/wellness
Skills
training and development teamwork cash handling restaurant operation numeracy food safety and sanitation operations customer service research
Details

Food Trucks are small, independent businesses that lack the infrastructure of their brick-and-mortar restaurant counterparts. The Food Trucks Association aims to develop a full suite of tools to provide a competitive infrastructure and suite of tools and resources that will help Food Trucks to advance their business.

The students can decide on one (or more) of the following projects:

  1. An employee training manual that will provide best-in-class, interprovincially relevant content to develop and hone soft skills in the areas of customer service, cash handling, special events, teamwork, receptive tourism & hospitality skills. This may also include numeracy, and basic food safety requirements
  2. An employer guide that highlights the importance and advantages of hiring a diverse and inclusive workforce, which should also include an employer self-assessment, to provide feedback to the employer for their own training and professional development
  3. Other suggested/proposed guides from the students
Deliverables
  • Undertake research of the important/critical job skills that would be relevant to food truck operations (keep in mind that food trucks often operate as caterers as well as food trucks)
  • Ensure that training is specific enough to provide meaningful impact for the intended audience, while being broad enough to be used on a national basis without concern for provincial and territorial laws and standards
  • Students would be encouraged to develop a 2-page labour guide template for each province and territory that are intended to be updated annually, that include up-to-date minimum wage information and any relevant information that might be specific to each jurisdiction - with referral links for where to get the most up-to-date information.
Mentorship

We are only too happy to provide:

  • A briefing document along with a facilitated overview of the important themes and needs for the project
  • Any key messages, target audiences, and available creative assets to help them understand the brand
  • A single point of contact (POC) assigned to your course and students, with a team of experts available for questions
  • Access to Slack, Google Workspace, and some other project management tools. We welcome the students so they can feel as though they are part of the team, or at arm's length - whatever is best.
  • *For those running courses outside of Canada*, we'll provide guidance and direction for the students to better understand the Canadian business (and geographical) landscape, along with openly available sources of data that could be useful in making their assessments.
  • Recognition of the school's involvement and the students' work in a media release (if permitted) and attribution of the students' contributions via LinkedIn or references as required.

About the company

Company
Floradale, Ontario, Canada
2 - 10 employees
Food & beverage, Non-profit, philanthropic & civil society

The Food Trucks Association of Canada (FTAC) is a national, nonprofit organization which was first registered in Canada in the late summer of 2020, in the earlier period of onset of the pandemic.

https://www150.statcan.gc.ca/n1/pub/45-28-0001/2021001/article/00010-eng.htm

An agile approach has been taken and we are now looking to redefine how we can best start and grow to support the industry. It is critically important to us to provide real and lasting value to our members.

Projects that are taken on by students and courses in the Riipen platform will be instrumental in our ability to build capacity to deliver that value.
To date, the work of the Food Trucks Association of Canada has been led by a volunteer Executive Director who is a passionate advocate in this space, and has leveraged a 75% student body of employees made available through various employment subsidies. It is a key part of our mandate to support student learning.

The NAICS code for the Food Trucks is 7223 and other code subsets.